What is a Hotel Super App?
Super App is a progressive web application that can be customized as per your requirements and your hotel by the very well-equipped developers at Tiniva. It’s a web application that the client of your hotel has access to and gives them a plethora of services that they can book/ order. From calling for room service to booking an appointment for a spa, the Super App does it all. Sounds pretty Super, doesn’t it?
Here are some ways your hotel can use the Super App to increase revenue:
- An 80 bed hotel can expect to save up to 20% a month in housekeeping simply by allowing the guest to opt into less frequent room cleanings.
- Provide customers with a convenient ordering system they can use in their room, the pool or anywhere in the hotel. This gives them more room and time to order anything from anywhere in your hotel.
- The majority of negative reviews were caused by long wait times for service, which will be a thing of the past with Super App.
- All services are put upfront on the app and this increases visibility of the service and hence the customer is more likely to order it.
- Guest data may be used to better satisfy guest demands, It can also be used to automate guest interactions during their stay, lowering both friction points and personnel expenses.
- Guest data can be used to sell more to them. Discounts on their most favorite service, birthday discounts, etc.
- In the hotel business, guests demand a type of technology-driven, contactless experience, especially as contactless hospitality becomes more popular. An 80 room hotel can expect 30% in additional revenue per month through the convenience of mobile ordering
- It helps hotels think about Revenue Beyond the Rooms.