Enhance Guest Engagement Experience
Increase room service revenue and much more with an unrivalled hotel app experience.Click view demo to see Tiniva in action
Engage
Entertain
Serve
Upsell
Analytics
Branding
Management
WE GENERATE OVER 30% NEW REVENUE FOR HOTELS AND RESORTS.
Our powerful hospitality platform helps our hotel partners around the world to boost revenues, drive down costs, and deliver a touchless experience to guests.
Let’s take you through the journey
Pre-stay
- Customized pre-arrival email & SMS flow
- Digital Registration Form
- Segmented upselling offers
- Practical information
- Room upgrades
- Arrivals lists & Guest communication
- Dashboard and insights
In-stay
- Web-based guest directory
- Room service & Vouchers
- In-stay communication
- Segmentation & Room categories
- QR code generator
- Mobile keys solution integration
Post-stay
- Personalized post-stay emails
- Customized guest surveys
- Measure & analyze guest feedback
- Dashboard & NPS score
- Increase direct bookings
Enhance Guest Engagement Experience
Start engaging hotel guest today with Tiniva.
A single platform catering for smart phones, tablets and TV
Engage
Entertain
Serve
Upsell
Analytics
Branding
Management
Increase revenue and offer guests greater flexibility.
Boost revenue
Suggestive upsell, zero guilt ordering, accept multiple orders at once, no need to hang on the phone. Instant menu changes - the property is in full control.
Drive down costs
Free up valuable resources by receiving orders into a structured ticketing system or directly to POS. 100% accuracy leading to less waste and saving on average up to 4 minutes processing time per order.
Be in guest’s hands
Exceed the guests expectations by giving them everything they need on the device they want to use. Information, directions, service requests, F&B ordering - its all covered in our platform.
Analytics
Extract reports via a single dashboard
With TINIVA, hotel’s top-level managers can get quick access to detailed reports. Make use of the analytics to understand what guest wants and need. It helps to show where hotels need to improve, leverage on peak seasons, and much more.
- Dashboard
- Reports
For your hotel
Ease the workload, automate processes and save time!
Turn tables faster
Servers can turn tables faster when guests are in control of ordering and paying.
Increase order value
Typical order value increases by 20% using TINIVA - and increased order value leads to more tips/gratuities.
Keeping staff safe
Contactless ordering reduces both staff/guest touchpoints, helping to protect staff in these challenging times.
Empower your team to manage their workflow.
Be more resilient
Guests expect digital technology in a standard F&B environment. The platform reinforces your commitment to guests’ wellbeing.
Free up valuable staff time
Give guests the power to self-order – freeing up time to focus on the important things.
Be more resilient
See the magic happen on your mobile or tablet.
Scan the code using your camera to launch the TINIVA Guest demo web app.
For your guests
So, what can TINIVA do for your guests?
F&B order and pay
Make ordering and paying for food and drinks easier than ever for your guests. Make it flexible - Eat-In, Take Away, Pick-Up, Room Service or Deliver to Table, they’re all covered.
Guest experience platform
TheTINIVA hospitality platform empowers hotels to be better - so that you can provide a guest-facing solution, which allows you to focus on doing your magic!
Contactless experience
Allow guests to scan a QR code, browse useful information, request services and order F&B - all from the comfort of their own device.
Increase revenue and enable guest food and drink orders.
F&B reimagined
Order and pay for food and beverages securely, all without swiping a card, opening a tab or signing a receipt.
Order food and drinks 24/7
Deliver food to your guests wherever they are in your hotel. Guests don’t have to wait in line or on the phone to order and can order anytime, anywhere.
Seamless integration directly into the POS!
Independent, boutique, or B&B?
TINIVA is an affordable, templated web app designed to get independent hotels up and running with a digital solution in a matter of minutes!
The best app-free experience built for the modern hotel guest making food and drink ordering easy, service requests instant, and hotel info accessible.
No expensive integrations needed.
